Twila Weiszbrod
Twila Weiszbrod
As health care leader competencies continue to be refined and emphasized in health care administration educational programs, the "soft skills" of emotional intelligence have often been implied, but not included explicitly. The purpose of th...
Lise Anne Slatten,Kerry David Carson,Paula Phillips Carson
Lise Anne Slatten
Most health care employees experience and are bolstered by compassion satisfaction as they deal with patients in need. However, the more empathetic a health care provider is, the more likely he or she will experience compassion fatigue. Com...
Joel M Hicks
Joel M Hicks
Communication is perhaps one of the greatest challenges facing managers and leaders today. Clearly articulating ideas and expectations to employees is vital to the productivity and the longevity of an organization. Furthermore, the style in...
William A Nelson,Emily Taylor,Thom Walsh
William A Nelson
The success of a health care institution-as defined by delivering high-quality, high-value care, positive patient outcomes, and financial solvency-is inextricably tied to the culture within that organization. The ability to achieve and sust...
Joan M Kiel
Joan M Kiel
The nursing shortage has received much media attention; however, something that contributes to it-nurse turnover-has not received the same attention. Facilities spend time and money to train new employees only to have them leave within a fe...
Elizabeth J Layman
Elizabeth J Layman
Ethical issues related to electronic health records (EHRs) confront health personnel. Electronic health records create conflict among several ethical principals. Electronic health records may represent beneficence because they are alleged t...
Sam Abraham
Sam Abraham
Falls can have lasting psychological and physical consequences, particularly fractures and slow- healing processes, and patients may also lose confidence in walking. Injuries from falls lead to functional decline, institutionalization, high...
DECIDE: A Decision-Making Model for More Effective Decision Making by Health Care Managers [0.03%]
DECIDE模型：医疗卫生管理人员有效决策制定模式
Kristina L Guo
Kristina L Guo
The purpose of this article is to describe a step-by-step process for decision making, and a model is developed to aid health care managers in making more quality decisions, which ultimately determines the success of organizations. The DECI...
Enhancing Communication to Improve Patient Safety and to Increase Patient Satisfaction [0.03%]
提升沟通以改善患者安全和增加患者满意度
Audrey M Burgener
Audrey M Burgener
With the continuous rise of sentinel and adverse events due to ineffective communication, it is time for health care organizations to start implementing a focus on enhancing effective communication in which will, in turn, improve patient sa...