Contracting 'person-centred' working by results: street-level managers and frontline experiences in an outcomes-based contract [0.03%]
基于结果的合约中'以个人为中心'工作的收缩：街头管理层和一线员工的经验
Eleanor Carter,Franziska Rosenbach,Fernando Domingos et al.
Eleanor Carter et al.
Outcomes-based contracting (OBC) has been heralded as a mechanism for improving the efficiency and effectiveness of social programmes yet has persistently failed to deliver meaningful support for people experiencing social disadvantage. Thi...
Shelena Keulemans,Dorian Schaap
Shelena Keulemans
Negative interactions with citizens can leave frontline workers stressed, anxious, and traumatized. Here, we construct a theoretically interdisciplinary framework for understanding frontline negative incidents that was thus far lacking. Dra...
Relationships between community-led mutual aid groups and the state during the COVID-19 pandemic: complementary, supplementary, or adversarial? [0.03%]
新冠肺炎疫情期间社区领导的互助小组与国家之间的关系：互补、补充还是对抗？
Jack Rendall,Maeve Curtin,Michael J Roy et al.
Jack Rendall et al.
This research explores ways public service ecosystems developed during the COVID-19 pandemic, focusing on relationships between community-led mutual aid groups and the state. Data were collected through in-depth interviews, focus groups, an...
How difficult should it be? Evidence of burden tolerance from a nationally representative sample [0.03%]
难度应该有多大？来自全国代表性样本的负担容忍证据
Aske Halling,Pamela Herd,Donald Moynihan
Aske Halling
There is growing attention to how policymakers and bureaucrats think about administrative burdens, but we know less about public tolerance for burdens. We examine public burden tolerance in two major programmes (Medicaid and SNAP) using a r...
'Real-world' priority setting for service improvement in English primary care: a decentred approach [0.03%]
在英国初级保健中采取分散式方法进行服务改进的现实优先级设定
Roman Kislov,Kath Checkland,Paul M Wilson et al.
Roman Kislov et al.
This article develops an analysis of population-level priority setting informed by Bevir's decentred theory of governance and drawing on a qualitative study of priority setting for service improvement conducted in the complex multi-layered ...
Holland, Jeremy; Ruedin, Laurent; Scott-Villiers et al.
Holland et al.
Ball, Rob; Heafey, Maryanne; King et al.
Ball et al.
Talib, Ameen Ali
Talib