Maximizing participation while preserving the normative order of the service: The autonomy and porosity of service encounters [0.03%]
在维护服务规范秩序的同时促进员工参与:服务互动的自主性和渗透性
Lorenza Mondada
Lorenza Mondada
While Conversation Analysis has mostly focused on single autonomous episodes of social interaction, characterized by their overall structural organization delimited by openings and closings, alternative forms of organization have also, alth...
Requesting another to taste: Passing food and the distribution of agency in the organization of bodily trajectories [0.03%]
试吃:组织身体轨迹中的代理分配及传递食物的行为
Hanna Svensson
Hanna Svensson
This paper offers an analysis of the organizational features of passing food objects as a commonplace embodied social practice to accomplish requests to another to taste food during joint cooking activities. Situated within the cognate fram...
Offensive, hateful comment: A networked discourse practice of blame and petition for justice during COVID-19 on Chinese Weibo [0.03%]
新冠肺炎期间中国微博上的辱骂、仇恨言论及申冤实践:一个网络话语现象分析
Ying Jin,Dennis Tay
Ying Jin
Using data from user comments to the official social networking account of the Hubei Red Cross Foundation on a participatory web platform, this study attends to the offensive and hateful comments produced by ordinary Internet users to blame...
Let's talk about pain and opioids: Low pitch and creak in medical consultations [0.03%]
谈谈疼痛和阿片类药物:医疗咨询中的低沉语调和摩擦音
Peter Joseph Torres,Stephen Gresham Henry,Vaidehi Ramanathan
Peter Joseph Torres
In recent years, the opioid crisis in the United States has sparked significant discussion on doctor-patient interactions concerning chronic pain treatments, but little to no attention has been given to investigating the vocal aspects of pa...
Empathically designed responses as a gateway to advice in Dutch counseling calls [0.03%]
荷兰咨询电话中同理心设计的回应成为建议的入门途径
Wyke Stommel,Hedwig Te Molder
Wyke Stommel
Previous conversation analytic studies of institutional interaction included analyses of empathy in interaction. These studies revealed that professionals may use empathy displays not only to validate the client's worry, but also to perform...
Navigating contextual constraints in discourse: Design explications in institutional talk [0.03%]
话语中的语境约束导航:制度谈话中的设计解释力
Mlc Marloes Herijgers,Hlw Henk Pander Maat
Mlc Marloes Herijgers
Although institutional discourse is subject to a vast ensemble of constraints, its design is not fixed beforehand. On the contrary, optimizing the satisfaction of these constraints requires considerable discourse design skills from institut...
Disordered discourse in schizophrenia described by the Structure Building Framework [0.03%]
结构构建模型下的精神分裂症语无轮序现象研究
Morton Ann Gernsbacher,Kathleen A Tallent,Caroline M Bolliger
Morton Ann Gernsbacher
This article reviews the phenomena of disordered discourse often manifested in schizophrenia. It argues that the Structure Building Framework, a model of the general cognitive processes and mechanisms underlying discourse, can be used to ac...
Cecilia E Ford,Trini Stickle
Cecilia E Ford
As multiparty interactions with single courses of coordinated action, workplace meetings place particular interactional demands on participants who are not primary speakers (e.g. not chairs) as they work to initiate turns and to interactive...