How patient reactions to hospital care attributes affect the evaluation of overall quality of care, willingness to recommend, and willingness to return [0.03%]
患者对医院护理属性的反应如何影响其对整体护理质量的评价、推荐意愿和再次就诊意愿
Koichiro Otani,Brian Waterman,Kelly M Faulkner et al.
Koichiro Otani et al.
Patient satisfaction is a critical part of the quality outcomes of healthcare. Every industry is interested in customer satisfaction because satisfied customers are loyal customers. Healthcare is no exception. Many research studies assume t...
Job satisfaction in the home health care context: validating a customized instrument for application [0.03%]
居家护理情境下的职业满意度：验证一个定制工具的应用性
Grant B Morgan,John J Sherloch,William J Ritchie
Grant B Morgan
The purpose of this study is to present the development and validation process of a customized job satisfaction instrument within the home health care setting. During development, home health care agency directors selected items from preexi...
Ellen Goldman,Terrence Cahill,Rubens Pessanha Filho
Ellen Goldman
The ability to think strategically is an admired and a sought-after leadership requirement, yet we know little about how it develops. The purpose of this study is to identify specific experiences that contribute to the development of an ind...
The relationship of financial and mission factors to the level of uncompensated care provided in California hospitals [0.03%]
加利福尼亚州医院免费护理水平与金融和任务因素之间的关系
Tae Hyun Kim,Michael J Mccue,Jon M Thompson
Tae Hyun Kim
Community hospitals in the United States have experienced a substantial rise in the burden of uncompensated care over the past few years. Debate continues, however, about whether hospitals, especially private not-for-profits, are providing ...
Rigoberto I Delgado,James R Langabeer nd
Rigoberto I Delgado
Most research in healthcare strategy has focused on formulating or implementing organizational plans and strategies, and little attention has been dedicated to the post-implementation control and evaluation of strategy, which we contend is ...
Kenneth H Cohn,Philip A Newbold
Kenneth H Cohn
Information technology implementation in a rural hospital: a cautionary tale [0.03%]
农村医院的信息技术应用一事：一则警示故事
Joanne Spetz,Dennis Keane
Joanne Spetz
An increasing number of hospitals are implementing electronic medical records and other information technology (IT), and national policy is focused on fostering expansion of these systems. In September 2004, a 100-bed acute care hospital in...