A public health crisis in the university: Impact of crisis response strategies on universities' transparency and post-crisis relationships during COVID 19 pandemic [0.03%]
高校公共危机：大学在COVID-19大流行期间的危机反应策略对其透明度和事后关系的影响
Seoyeon Hong,Bokyung Kim,So Young Lee
Seoyeon Hong
During the COVID 19 pandemic, one of the most critical tasks of the university was to effectively communicate with students, faculty, and staff members. This study aims to explore perceived universities' crisis response messages during the ...
Sheri Dean Parmelee,Clark F Greer
Sheri Dean Parmelee
COVID-19 created a challenging environment both for businesses and individuals. Effects of the pandemic on companies had the potential to create negative public relations as entities attempted to deal with the worldwide crisis and to commun...
Enhancing Employee Engagement via Leaders' Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak [0.03%]
危机时刻通过领导者的激励语言提升员工参与度：来自新冠爆发的视角
Weiting Tao,Yeunjae Lee,Ruoyu Sun et al.
Weiting Tao et al.
By bridging theoretical perspectives from diverse disciplines including public relations, organizational communication, psychology, and management, this study advances a sequential mediation process model that links leaders' motivational co...
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China [0.03%]
社交媒体在中国新冠疫情期间的关系培养和公众参与
Qiongyao Huang,Jie Jin,Benjamin J Lynn et al.
Qiongyao Huang et al.
This study explores the relationship cultivation strategies and disaster social media functions Chinese companies used to maintain relationships with their publics during the COVID-19 pandemic. Public engagement was assessed using a multi-d...
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication [0.03%]
面对流行病时员工应对组织变革：内部透明沟通的作用
Jo-Yun Li,Ruoyu Sun,Weiting Tao et al.
Jo-Yun Li et al.
The COVID-19 pandemic has caused many businesses and organizations to implement changes to manage operational and economic challenges. Understanding how employees manage such changes during the process is critical to the success of organiza...
U.S. Fortune 500's stakeholders engagement during the COVID-19 pandemic: Evidence for proactive approaches [0.03%]
美国《财富》500强企业在新冠肺炎疫情中的利益相关者互动：积极应对的证据
Aimei Yang,Jingyi Sun,Maureen Taylor
Aimei Yang
In times of a national crisis such as COVID-19, it is important for organizations to show that they are good corporate citizens. At the same time, organizations should carefully select the type of messages that resonate with stakeholders so...
Exploring the mediating role of government-public relationships during the COVID-19 pandemic: A model comparison approach [0.03%]
政府与公众关系在新冠肺炎疫情中的中介作用研究：模型比较方法
Yuan Wang,Yi-Hui Christine Huang,Qinxian Cai
Yuan Wang
This study proposed, tested, and compared three models to examine an antecedent and outcome of government-public relationships. It conducted three surveys of 9675 people in mainland China, Taiwan, and Hong Kong from August 2020 to January 2...
Social presence for strategic health messages: An examination of state governments' use of Twitter to tackle the Covid-19 pandemic [0.03%]
战略性的健康信息社交呈现力——以美国各州政府的新冠肺炎疫情应对为例
Imran Mazid
Imran Mazid
Scholars investigated the role of social presence theory in numerous communication contexts. However, we have limited knowledge about the impact of social presence strategies on public attention during a pandemic. This study fills this gap ...
Public relations and public health: The importance of leadership and other lessons learned from "Understanding AIDS" in the 1980s [0.03%]
公共关系与公共健康：“艾滋病 awareness”计划给领导层的启示及其他经验教训
Brooke W McKeever
Brooke W McKeever
Public Relations Quarterly recognized Surgeon General C. Everett Koop as "Communicator of the Year" in 1988 for his work to inform the public about HIV/AIDS and reframe a then politically charged issue to focus on public health and educatio...
Dealing with the COVID-19 crisis: Theoretical application of social media analytics in government crisis management [0.03%]
应对新冠疫情危机：政府危机管理中的社交媒体分析理论应用研究
Myoung-Gi Chon,Seonwoo Kim
Myoung-Gi Chon
Little theory-grounded research addresses how to use social media strategically in government public relations through machine learning. To fill this gap, we propose a way to optimize social media analytics to manage issues and crises by us...