Vincent P Magnini,Anita Zehrer
Vincent P Magnini
Due to the COVID-19 pandemic, now and for years to come, guests at hospitality venues will have heightened awareness with regard to formulating their perceptions of cleanliness. While perceived cleanliness has received attention in our exis...
An exploration of the substitutions of British pub consumers during the COVID-19 crisis [0.03%]
疫情危机中英国酒吧消费者替代消费的探究
Sianne Gordon-Wilson
Sianne Gordon-Wilson
This research draws on substitution theory to understand how British pub consumers describe their substitutions in the context of the COVID-19 pandemic crisis. A two-stage research method design is adopted, with an exploratory netnography s...
Is career adaptability a double-edged sword? The impact of work social support and career adaptability on turnover intentions during the COVID-19 pandemic [0.03%]
职业适应性是一把双刃剑吗？工作社会支持和职业适应性在新冠疫情期间对离职意向的影响
Patrick C Lee,Shi Tracy Xu,Wan Yang
Patrick C Lee
During the COVID-19 pandemic, many hospitality organizations are trying to help their employees overcome various challenges. Career adaptability has proven to be useful in helping employees handle challenges, while proactive personality is ...
COVID-19 and hospitality 5.0: Redefining hospitality operations [0.03%]
COVID-19与5.0时代的 hospitality（ Hospitality的重新定义）
Souji Gopalakrishna Pillai,Kavitha Haldorai,Won Seok Seo et al.
Souji Gopalakrishna Pillai et al.
The sudden outbreak of COVID-19 has severely affected the global hospitality industry. The hygiene and cleanliness of hotels has become the focal point in the recovery plan during COVID-19. This study investigates the effects of past disast...
COVID-19 impacts, coping strategies, and management reflection: A lodging industry case [0.03%]
新冠病毒的影响，应对策略和管理反思：以住宿业为例
Kaleb Smart,Emily Ma,Hailin Qu et al.
Kaleb Smart et al.
The COVID-19 pandemic has hit the global tourism and hospitality industry with drastic results. Hotels have been experiencing unprecedented challenges, leaving many to temporarily or permanently closed. Employing a case study approach suppo...
To survive or to thrive? China's luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis [0.03%]
生存还是蓬勃发展？新冠肺炎危机下加入O2O外卖平台的中国豪华酒店餐厅
Fiona X Yang,Xiangping Li,Virginia Meng-Chan Lau et al.
Fiona X Yang et al.
COVID-19 presents luxury hotels with an unenviable task of maneuvering to secure survival. One of the contingency measures of China's five-star hotels is to salvage revenues by entering online-to-offline (O2O) food delivery platforms. Howev...
Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion [0.03%]
正念和感知组织支持起作用吗？新冠疫情对于餐饮一线员工工作不安全感及情绪耗竭的影响
Han Chen,Khalid Eyoun
Han Chen
The coronavirus disease (COVID-19) outbreak has impacted the restaurant industry tremendously. Building on the Conservation of Resources Theory, the current study investigates the relationships among U.S. restaurant frontline employees' fea...
Comparative study of deep learning models for analyzing online restaurant reviews in the era of the COVID-19 pandemic [0.03%]
COVID-19疫情时代深度学习模型在在线餐厅评论分析中的比较研究
Yi Luo,Xiaowei Xu
Yi Luo
Online reviews remain important during the COVID-19 pandemic as they help customers make safe dining decisions. To help restaurants better understand customers' needs and sustain their business under current circumstance, this study extract...
Hosting in turbulent times: Hoteliers' perceptions and strategies to recover from the Covid-19 pandemic [0.03%]
动荡时期的接待业：酒店经营者对新冠疫情后复苏的见解和策略
Vera Herédia-Colaço,Helena Rodrigues
Vera Herédia-Colaço
This research examines hoteliers' perceptions and strategies in light of the Covid-19 pandemic and their predictions about an uncertain industry that has shifted attention to safety and hygiene concerns to regain guests' trust. A cross-sect...
Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises' resilience and sustainable tourism development [0.03%]
应对COVID-19：小型 hospitality 企业韧性与可持续旅游发展关系中绩效的作用分析
Abu Elnasr E Sobaih,Ibrahim Elshaer,Ahmed M Hasanein et al.
Abu Elnasr E Sobaih et al.
Tourism is one of the hardest-hit industries by the global pandemic of Novel Coronavirus (COVID-19). Small tourism enterprises have been heavily affected and have had difficulty in business recovery. This research is an early attempt to exp...