Negotiation journal. 2004;20(2):221-237. doi: 10.1111/j.1571-9979.2004.00019.x Q12.02025

Responding to Critical Moments with Humor, Recognition, and Hope

以幽默、认可与希望应对关键时刻

DOI: 10.1111/j.1571-9979.2004.00019.x

摘要

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