International journal of selection and assessment. 2000;8(3):137-147. doi: 10.1111/1468-2389.00142 Q22.42025

Job Requirements Biodata as a Predictor of Performance in Customer Service Roles

职位要求中的个人资料作为客户服务岗位绩效的预测指标

DOI: 10.1111/1468-2389.00142

摘要

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