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Psychology & marketing. 2004;21(6):405-424. doi: 10.1002/mar.20011 Q19.12025

Customer-oriented selling: Exploring the roles of emotional intelligence and organizational commitment

Elizabeth J. Rozell; Charles E. Pettijohn; R. Stephen Parker

DOI: 10.1002/mar.20011

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期刊名:Psychology & marketing

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ISSN:0742-6046

e-ISSN:1520-6793

IF/分区:9.1/Q1

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Customer-oriented selling: Exploring the roles of emotional intelligence and organizational commitment