Journal of interactive marketing. 2000;14(2):43-55. doi: 10.1002/(sici)1520-6653(200021)14:2<43::aid-dir4>3.0.co;2-h Q16.42025
Modeling customer relationships as Markov chains
将客户关系建模为马尔可夫链
DOI: 10.1002/(sici)1520-6653(200021)14:2<43::aid-dir4>3.0.co;2-h
摘要
