Objective: This study investigates perceptions of homeworking in UK Government response-focused employees that contributed to the COVID-19 pandemic response.

Method: A cross-sectional online survey with open-ended questions was conducted. Free-text responses detailing participants' perceptions of barriers, facilitators, advantages, and disadvantages were analyzed using content analysis.

Results: A total of 1943 free-text responses (from 150 participants) were analyzed. There were many conflicting advantages and disadvantages provided by participants, but crudely more positive statements were provided than negative. Flexibility associated with working from home was the most common positive factor, and the isolation and impact on working relationships was the most reported negative factor of working from home.

Conclusions: We suggest a 'one size fits all' approach to supporting staff working from home is not fit for purpose due to individual circumstances and contextual factors.

Copyright © 2024 The Author(s). Published by Wolters Kluwer Health, Inc. on behalf of the American College of Occupational and Environmental Medicine.

目标：这项研究调查了英国政府在应对新冠肺炎疫情工作中远程办公员工的看法。

方法：进行了一项横断面在线调查，其中包含开放式问题。使用内容分析法对参与者关于障碍、促进因素、优势和劣势的自由文本回复进行了分析。

结果：共分析了150名参与者的1943份自由文本回复。尽管参与者提供的优缺点存在许多矛盾，但总体而言，正面陈述多于负面陈述。与远程办公相关的灵活性是被提及最多的积极因素，而孤独感和对工作关系的影响则是被报告最多的消极因素。

结论：鉴于个人情况和情境因素的不同，“一刀切”的支持员工在家工作的方法并不适用。