Impact of hospital complaint handling on promoting high-quality development of hospitals via an emotional language analysis model: a case study of a tertiary hospital service center in Quanzhou city, Fujian province [0.03%]
基于情感语言分析模型的投诉处理促进医院高质量发展影响研究——以福建省泉州市一家三甲医院服务中心为例
Caijiao Zheng,Yi Zhang,Xiaolong Lian et al.
Caijiao Zheng et al.
Background: In the healthcare service industry, patient complaints serve not only as a critical metric for assessing hospital service quality but also as a fundamental driver of high-quality hospital development. Through ...
Evaluating quality improvement in tertiary care hospital before and after NABH accreditation: a systematic review [0.03%]
纳保认证前后三级护理医院质量改进的系统评价
Deepika Kanyal,Babaji Ghewade
Deepika Kanyal
Background: The National Accreditation Board for Hospitals and Healthcare Providers (NABH.) accreditation process aims to elevate the quality of healthcare services through an impartial, external peer evaluation of an org...
Patient navigation in German emergency care (NODE). Study protocol of a multi-center mixed-methods trial [0.03%]
德国急诊医疗中的患者引导(NODE研究)：多中心混合方法试验方案
Daniela Krüger,Maria Altendorf,Felix Holzinger et al.
Daniela Krüger et al.
Background & objective: The objective of the study is to explore and to evaluate existing patient navigation models between emergency departments (ED) and alternative outpatient emergency care providers. Therefore, three ...
Leveraging generative AI to simulate mental healthcare access and utilization [0.03%]
利用生成性人工智能模拟心理健康保健的获取和利用
Cortney VanHook,Daniel Abusuampeh,Jordan Pollard
Cortney VanHook
Purpose: This article examines how generative artificial intelligence (AI) can simulate, analyze, and enhance mental health care journeys for individuals from diverse backgrounds, supporting improved access, personalizati...
Sustainability of evidence-based primary care programs in Abu Dhabi: impact of COVID-19 [0.03%]
阿布扎比基于证据的基层医疗项目的可持续性：新冠肺炎的影响
Latifa Baynouna Alketbi,Nico Nagelkerke,Hanan Abdelbaki
Latifa Baynouna Alketbi
Introduction: The Abu Dhabi Ambulatory Healthcare Services (AHS) implemented the Chronic Disease Care (CDC) and Patient-Centered Medical Home (PCMH) programs. This study describes the implementation and integration of the...
Jonathan T W Au Eong
Jonathan T W Au Eong
Improving access to healthcare services for sickle cell disease patients in Nigeria: perspectives and views of healthcare professionals [0.03%]
改善尼日利亚镰状细胞病患者获得医疗服务的途径：卫生专业人员的观点和看法
Godspower Onavbavba,Obi Peter Adigwe,Solomon Oloche Onoja
Godspower Onavbavba
Introduction: In sub-Saharan Africa, the burden of sickle cell disease remains high. With annual sickle cell births of about 150,000, Nigeria is reported to have the highest prevalence of the disease globally. This study ...
Impact of family doctors on gradient utilization of health services among diabetic patients: evidence from a real-world study [0.03%]
家庭医生对糖尿病患者医疗服务利用率的影响：真实世界证据
Yin Fan,Mengyun Sui,Leiyu Shi et al.
Yin Fan et al.
Objective: The family doctor system plays a crucial role in promoting the gradient utilization of health resources. However, empirical evidence regarding the use of health services across different levels of care by diabe...
Adverse event reporting and patient safety: the role of a just culture [0.03%]
不良事件上报和患者安全：“公正文化”的作用
Augustine Kumah
Augustine Kumah
Reporting adverse events is essential for ensuring patient safety and fostering a culture of continuous improvement in healthcare. Adverse events, defined as unintended injuries or complications arising from healthcare management, offer cru...
Nurse leaders' perceptions of leadership development needs for strengthening the nursing workforce: a South African pilot study [0.03%]
南非护士领导力发展需求的试点研究——强化护理队伍力量的角度
Mirriam Matandela,Goitsemang Lucy Chisale,Vhothusa Edward Matahela
Mirriam Matandela
Background: Nurses are central to South Africa's healthcare system, yet the sector faces ongoing challenges, including workforce shortages, high workloads, limited career progression, and weak institutional support. These...