Exploring international customers' luxury service experiences during the COVID-19 pandemic [0.03%]
新冠肺炎疫情下国际高端客户的服务体验探究
EunPyo Hong,Jiseon Ahn
EunPyo Hong
During the COVID-19 pandemic and the associated strain on consumption activities, demand for luxury hotels has risen steadily as a safe way to enjoy leisure services. This study aims to examine the consequences of congruence and identificat...
Covid-19 pandemic effects and responses in the Maasai Mara conservancy [0.03%]
新冠肺炎大流行对马赛马拉保护区的影响及应对措施
Shreya Chakrabarti,Anneli Ekblom
Shreya Chakrabarti
Local comparisons of effects, responses and mitigations to the Covid-19 pandemic are of vital importance in building a sustainable tourism. This is particularly the case for conservancies in Africa which is largely dependent on internationa...
"Sanitary measures, social distancing, safety": The evolution of Swiss hoteliers' Covid-19 communication through three snapshots [0.03%]
“卫生措施、社交距离、安全”：三种视角下的瑞士酒店业新冠疫情应对沟通策略演变
Laura Zizka,Meng-Mei Chen
Laura Zizka
Since the first reports of the Covid-19 virus in December 2019, the tourism industry has struggled to find solutions to this unprecedented crisis. During crises, organizational learning can develop crisis management and communication skills...
Implications of an exogenous shock (COVID-19) on wine tourism business: A Portuguese winery perspective [0.03%]
外生冲击（新冠疫情）对葡萄酒旅游产业的影响——葡萄牙酒庄的视角
Alexandre Guedes,Britta Niklas,Robin M Back et al.
Alexandre Guedes et al.
This study investigates the impact of an exogenous and unexpected shock (COVID-19) on the wine tourism business from the winery's perspective. A sample of 146 Portuguese wineries was surveyed. The econometric results show that the share of ...
Once upon a time in quarantine: Exploring the memorable quarantine hotel experiences of Chinese student returnees during the COVID-19 pandemic [0.03%]
新冠疫情期间中国留学生的难忘隔离酒店体验研究——一次关于隔离期的回顾与思考
Kei Wei Chia,Jia Xiong
Kei Wei Chia
During the pandemic, many hotels convert into isolation centres for the purpose of quarantine. However, the memorable experience in the context of quarantine hotel (quarantel) remains unexplored. Thus, the purpose of this research was to ex...
How are tourism businesses adapting to COVID-19? Perspectives from the fright tourism industry [0.03%]
新冠肺炎疫情下恐怖旅游业的应对措施及发展展望
Susan Weidmann,Sebastian Filep,Brent Lovelock
Susan Weidmann
The COVID-19 pandemic has seriously impacted the global tourism industry, effecting the livelihoods of millions of tourism workers and disrupting host communities. Current research in tourism management has focused on understanding the econ...
Topic and sentiment analysis of crisis communications about the COVID-19 pandemic in Twitter's tourism hashtags [0.03%]
新冠肺炎疫情期间Twitter旅游话题标签中的危机传播文本及情感分析
Orly Carvache-Franco,Mauricio Carvache-Franco,Wilmer Carvache-Franco et al.
Orly Carvache-Franco et al.
The purpose of this paper was to assess Twitter as a means of communication during tourism crises with the following objectives: (a) identify the topics that are discussed, (b) establish the text sentiment, and (c) determine the differences...
Homestay businesses' strategies for adapting to and recovering from the COVID-19 pandemic: A study in Vietnam [0.03%]
越南民宿企业适应和复苏新冠肺炎疫情的策略研究
Tin Doan,Richard Aquino,Hongxia Qi
Tin Doan
Adaptation and recovery are essential for businesses to survive crises and disasters. Drawing on the concepts of business resilience and hospitality service delivery practices, this study explored strategies employed by owners of Vietnamese...
Light at the end of a very dark tunnel: An examination of the survival and recovery strategies of Iranian tourist accommodation businesses during the Covid-19 pandemic [0.03%]
隧道尽头的光芒：伊朗旅游住宿企业新冠肺炎疫情期间的生存与复苏策略探究
Toktam Salari,William H Murphy
Toktam Salari
The COVID-19 pandemic enters year three, with no end in sight. Among hoteliers, small family run businesses have been among the hardest hit. We interview owners of small Iranian Eco-tourism lodges (Ecolodges). Using MAXQDA 2020 software, th...
Lisa O&#x;Malley,Lloyd C Harris,Vicky Story
Lisa O&#x;Malley
Tourism is one of the most important sectors for many countries and is also one of the most vulnerable to the impact of disasters. However, while tourism has proved resilient to localized or regional crisis, COVID-19 has had a universal imp...