Continued usage of smart wearable devices (SWDs): cross-level analysis of gamification and network externality [0.03%]
可穿戴智能设备的持续使用：游戏化与网络外部性的交叉分析
Juin-Ming Tsai,Shiu-Wan Hung,Guan-Ting Lin
Juin-Ming Tsai
With the increasing maturity of mobile networks and big data technology, smart wearable devices (SWDs) are regarded as a new technology trend following smartphones. Especially during the COVID-19 pandemic, the increase in telework and the g...
Exploring the use of self-sovereign identity for event ticketing systems [0.03%]
探究自我主权身份在活动票务系统中的应用
Simon Feulner,Johannes Sedlmeir,Vincent Schlatt et al.
Simon Feulner et al.
Ticket fraud and ticket scalping activities often cause high costs as well as trust concerns for fans buying event tickets, especially in the secondary ticketing market. To address these issues, several publications and projects have propos...
Perceived fairness of direct-to-consumer genetic testing business models [0.03%]
直接面向消费者的基因检测商业模式的感知公平性
Philipp A Toussaint,Scott Thiebes,Manuel Schmidt-Kraepelin et al.
Philipp A Toussaint et al.
Although consumers and experts often express concerns regarding the questionable business practices of direct-to-consumer (DTC) genetic testing services (e.g., reselling of consumers' genetic data), the DTC genetic testing market keeps expa...
Understanding reviewer characteristics in online reviews via network structural positions [0.03%]
基于网络结构位置的理解在线评论者特征研究
Hui-Ju Wang
Hui-Ju Wang
With the prevalence of online review websites, understanding online reviewer characteristics has become important, as such an understanding provides brand managers with opportunities to segment their markets, target influencers, and develop...
A multilevel, multi-mode framework for standardization in digital B2B platform eco-systems in international cargo transportation-A multiple case study [0.03%]
国际货运数字商务平台生态系统标准化的多模式多层级框架——基于多个案例的研究
Ruben Tessmann,Ralf Elbert
Ruben Tessmann
Standardization is gaining importance for digital platform eco-systems as they try to balance both stability and flexibility of their core as well as their boundary resources. Our knowledge on which factors influence standardization process...
Explaining consumer suspicion: insights of a vignette study on online product reviews [0.03%]
消费者疑虑的产生原因——关于网上产品评论的叙述研究启示
Tim Kollmer,Andreas Eckhardt,Victoria Reibenspiess
Tim Kollmer
As part of the online product and service selection and purchase process, many consumers consult and rely on online product reviews. In order to persuade potential customers to buy their products, many organizations and businesses post dece...
Building digital platform ecosystems through standardization: an institutional work approach [0.03%]
基于标准化构建数字平台生态系统：制度工作方法论视角
Carolina Costabile,Jon Iden,Bendik Bygstad
Carolina Costabile
In this paper, we investigate the development of standards for technologies and work practices in a digital platform ecosystem. Standards are needed for technical and organizational compatibility across the actors' different systems, techno...
What makes you continuously use chatbot services? Evidence from chinese online travel agencies [0.03%]
是什么让你继续使用聊天机器人服务？来自中国在线旅行社的证据
Lin Li,Kyung Young Lee,Emmanuel Emokpae et al.
Lin Li et al.
Thanks to artificial intelligence, chatbots have been applied to many consumer-facing applications, especially to online travel agencies (OTAs). This study aims to identify five quality dimensions of chatbot services and investigate their e...
Artificial intelligence (AI) and robotics in travel, hospitality and leisure [0.03%]
人工智能和机器人在旅游、酒店业及休闲产业中的应用
Chulmo Koo,Zheng Xiang,Ulrike Gretzel et al.
Chulmo Koo et al.
No matter what the name, we're all the same? Examining ethnic online discrimination in ridesharing marketplaces [0.03%]
不管叫什么名字，我们都是同一批人？网约车平台中的族群线上歧视现象探究
Olga Abramova
Olga Abramova
Sharing marketplaces emerged as the new Holy Grail of value creation by enabling exchanges between strangers. Identity reveal, encouraged by platforms, cuts both ways: While inducing pre-transaction confidence, it is suspected of backfiring...