Ashwin J Baliga,Vaibhav Chawla,Vijaya Sunder M et al.
Ashwin J Baliga et al.
The existing body of research on service failures and recoveries primarily deals with business-to-consumer markets, with relatively limited and scattered research on business-to-business (B2B) markets. The purpose of this paper is to review...
Diverse values of fashion rental service and contamination concern of consumers [0.03%]
服装租赁服务的多元价值及消费者对其污染性的担忧
Eunsoo Baek,Ga-Eun Grace Oh
Eunsoo Baek
Fashion rental service, as a form of collaborative consumption, has gained increasing attention in the fashion industry. However, due to the COVID-19 pandemic, fashion rental businesses need to strategically respond to consumers with height...
When a luxury brand bursts: Modelling the social media viral effects of negative stereotypes adoption leading to brand hate [0.03%]
当奢侈品牌爆发时：负面刻板印象导致品牌厌恶的社交媒体病毒效应模型构建
Eleonora Pantano
Eleonora Pantano
In early 2020, the World Health Organization (WHO) developed the term "infodemic" to describe the velocity at which data can be exchanged among people, in a free virtual space where firms have limited control over the information diffusion....
Online popularity as a development factor for cooperatives in the winegrowing sector [0.03%]
在线人气作为葡萄种植合作社的发展因素
Enrique Bernal-Jurado,Adoración Mozas-Moral,Domingo Fernández-Uclés et al.
Enrique Bernal-Jurado et al.
Spain is a global leader in the wine sector in terms of production capacity, which is in stark contrast to its low domestic wine consumption. This situation forces Spanish producers to develop a clear focus on exports. Traditionally, the bu...
Convergence innovation in the digital age and in the COVID-19 pandemic crisis [0.03%]
数字时代和COVID-19疫情危机中的汇聚创新
Sang M Lee,Silvana Trimi
Sang M Lee
Sustainable innovation is imperative for organizational survival and success in the turbulent market environment of the digital age, especially more so in the current COVID-19 pandemic crisis. This paper presents convergence innovation (CI)...
Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading? [0.03%]
共享住宿在营销和旅游业中的转折点：我们知道什么，我们如何知道，我们应该走向何方？
Weng Marc Lim,Sheau-Fen Yap,Marian Makkar
Weng Marc Lim
The proliferation of home sharing in the extant marketing and tourism literature has only been accelerated in recent times due to the emergence of the sharing economy. This paper contends that it is now an opportune time to pursue a stock t...
Collective market shaping by competitors and its contribution to market resilience [0.03%]
竞争对手的集体市场塑造及其对市场恢复力的贡献
Stefanie Beninger,June N P Francis
Stefanie Beninger
Employing an inductive approach, we found that competitors engage in market shaping, where they actively change their market through their purposeful actions. These competitors shape their market from one characterized by competition to one...
Omnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy? [0.03%]
亚马逊和沃尔玛全方位交战：聚焦配送是否为最优战略？
Rupinder P Jindal,Dinesh K Gauri,Wanyu Li et al.
Rupinder P Jindal et al.
A large body of academic research has recently focused on omnichannel retailing especially on brick-and-mortar (offline) retailers adding and integrating online capabilities. Relatedly, trade press has highlighted how offline retailers have...
Haptic-payment: Exploring vibration feedback as a means of reducing overspending in mobile payment [0.03%]
触觉支付：探索振动反馈作为减少移动支付中超支的手段
Muhanad Shakir Manshad,Daniel Brannon
Muhanad Shakir Manshad
The proliferation of mobile payment applications in recent years has decoupled the physical act of paying from the consumption experience. Prior research suggests that this decreases the psychological sense of loss or 'pain' that consumers ...
Editorial and research agenda: JBR special issue on business model innovation in social purpose organizations [0.03%]
社论和研究议程：JBR关于社会目的组织业务模式创新的特刊
Jay Weerawardena,Gillian Sullivan Mort,Sandeep Salunke et al.
Jay Weerawardena et al.
In this introduction to the special issue on business model innovation (BMI) among social purpose organizations (SPOs), we define business models, BMI, and SPOs, and introduce the insights that papers in this special issue contribute to sch...