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Katrine Sauvé-Schenk,Jacinthe Savard,François Durand Katrine Sauvé-Schenk
Providing services in a patient's preferred language is linked to safe and quality care. This paper presents the process and outcomes of implementing practices of active offer (AO) of French-language services in a hospital setting in a regi...
Katrine Sauvé-Schenk,Jacinthe Savard,François Durand Katrine Sauvé-Schenk
Providing services in a patient's preferred language is linked to safe and quality care. This paper presents the process and outcomes of implementing practices of active offer (AO) of French-language services in a hospital setting in a regi...