Journal of Business Economics and Management. 2017;18(2):258-272. doi: 10.3846/16111699.2016.1272068 Q12.72025
Ambivalent impact of customer satisfaction on firm value in emerging markets: the case of Korea
新兴市场中顾客满意度对企业价值的矛盾影响:以韩国为例
DOI: 10.3846/16111699.2016.1272068
摘要
