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Journal of Business Economics and Management. 2017;18(2):258-272. doi: 10.3846/16111699.2016.1272068 Q12.72025

Ambivalent impact of customer satisfaction on firm value in emerging markets: the case of Korea

新兴市场中顾客满意度对企业价值的矛盾影响:以韩国为例

Kim, Hyunseok; Kim, Jaisang; Choi, Kyeong-Seop

DOI: 10.3846/16111699.2016.1272068

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Copyright © Journal of Business Economics and Management. 中文内容为AI机器翻译,仅供参考!

期刊名:Journal of business economics and management

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ISSN:1611-1699

e-ISSN:2029-4433

IF/分区:2.7/Q1

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Ambivalent impact of customer satisfaction on firm value in emerging markets: the case of Korea