Prometheus. 1999;17(3):363-363. doi: 10.1080/08109029908632153 0.02025

A Consumer's Perspective on Customer Service, Maura Bollinger, Sydney and Melboume, Australia, Communications Law Centre, 1999, 69 pp., price not available, ISBN 1-875538-26-7

DOI: 10.1080/08109029908632153

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