Journal of Business Economics and Management. 2009;10(4):343-347. doi: 10.3846/1611-1699.2009.10.343-347 Q12.72025

Evaluation of customer relationship system efficiency: Applying of total cost of ownership approach

客户关系系统效率评价：总拥有成本法的应用

DOI: 10.3846/1611-1699.2009.10.343-347

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