Journal of Interlibrary Loan,Document Delivery & Electronic Reserve. 2008;18(4):478-480. doi: 10.1080/10723030802182115 0.02025

The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments

Barrett, Felicia A.

DOI: 10.1080/10723030802182115

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Copyright © Journal of Interlibrary Loan,Document Delivery & Electronic Reserve. 中文内容为AI机器翻译，仅供参考！

期刊名：Journal of interlibrary loan, document delivery and electronic reserve

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ISSN：1072-303X

e-ISSN：1540-3572

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The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments