Communication Reports. 2010;23(1):14-25. doi: 10.1080/08934211003598767 Q31.42025

Consumer Satisfaction and Repatronage Intentions Following a Business Failure: The Importance of Perceived Control with an Organizational Complaint

企业失败后的消费者满意度与再消费意愿：组织投诉中感知控制的重要性

DOI: 10.1080/08934211003598767

摘要

Copyright © Communication Reports. 中文内容为AI机器翻译，仅供参考！