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Journal of Marketing Management. 2009;25(3-4):227-252. doi: 10.1362/026725709X429737 Q23.02025

Segmentation and customer insight in contemporary services marketing practice: why grouping customers is no longer enough

当代服务营销实践中的细分与客户洞察:为何仅对客户进行分组已不再足够

Bailey, Christine; Baines, Paul R.; Wilson, Hugh; Clark, Moira

DOI: 10.1362/026725709X429737

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Copyright © Journal of Marketing Management. 中文内容为AI机器翻译,仅供参考!

期刊名:Journal of marketing management

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ISSN:0267-257X

e-ISSN:1472-1376

IF/分区:3.0/Q2

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Segmentation and customer insight in contemporary services marketing practice: why grouping customers is no longer enough