Meeting Our Customers’ Expectations: A Follow-Up Customer Satisfaction Survey After 10 Years of Free Document Delivery and Interlibrary Loan Services at Texas A&M University Libraries

Yang, Zheng Ye (Lan); Hahn, Douglas; Thornton, Elaine

DOI: 10.1080/1072303X.2012.708390

期刊名：Journal of interlibrary loan, document delivery and electronic reserve

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ISSN：1072-303X

e-ISSN：1540-3572

IF/分区：0.0/

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