Journal of Marketing Management. 2002;18(1-2):193-219. doi: 10.1362/0267257022775918 Q23.02025
Factors for Success in Customer Relationship Management (CRM) Systems
DOI: 10.1362/0267257022775918
摘要 查看摘要
Journal of Marketing Management. 2002;18(1-2):193-219. doi: 10.1362/0267257022775918 Q23.02025
DOI: 10.1362/0267257022775918
摘要 查看摘要