Production and operations management. 2012;aop(aop):0-0. doi: 10.1111/j.1937-5956.2012.01341.x Q15.12025
Does Quality Still Pay? A Reexamination of the Relationship Between Effective Quality Management and Firm Performance
DOI: 10.1111/j.1937-5956.2012.01341.x
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