Decision sciences. 2004;35(2):323-323. doi: 10.1111/j.00117315.2004.00000.x Q23.12025
Erratum: Correction to “The Impact of Process Variation on Consumer Dissatifaction: Evidence from the U.S. Domestic Airline Industry” by Nikos Tsikritsis and Janelle Heineke, Volume 35, Number 1, pp. 129–142
更正声明：对尼科斯·齐克里特西斯与珍妮尔·海内克所著《流程变异对消费者不满的影响：来自美国国内航空业的证据》一文的更正，第35卷，第1期，第129–142页
DOI: 10.1111/j.00117315.2004.00000.x
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Erratum: Correction to “The Impact of Process Variation on Consumer Dissatifaction: Evidence from the U.S. Domestic Airline Industry” by Nikos Tsikritsis and Janelle Heineke, Volume 35, Number 1, pp. 129–142