Requirements engineering. 2004;9(3):186-203. doi: 10.1007/s00766-003-0184-y Q23.32025

Selecting CRM packages based on architectural, functional, and cost requirements: Empirical validation of a hierarchical ranking model

基于架构、功能与成本需求选择CRM软件包：一种层次化排序模型的实证验证

DOI: 10.1007/s00766-003-0184-y

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