[Low-priority emergency calls: planned and actual dispatching of resources in a German Emergency Dispatch Center (EDC) following the introduction of a standardized emergency call query. A retrospective analysis of EDC data]
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Background: A significant proportion of calls to Emergency Dispatch Centers (EDCs) are classified as low-priority calls (LPCs). This study examines LPCs detected in an EDC through a standardized emergency call query and the degre... ...